My husband and I stayed at the Whaler from June 6-13th, 2004. We had never been to Maui and used TripAdvisor and the Maui Revealed book (must buy if you are going to Maui) to plan our vacation. The Whaler was a great place to stay. When we checked in we were upgraded from a studio oceanview to a 1 bedroom suite for free! We felt like we needed to call our friends and tell them to pack up and come and join us because there was so much room in the suite. Two couples could EASILY stay in the one bedroom suite. While there we had excellent service from all the staff and security was remarkable. The maid service was great, the entire facility is very clean and well kept. True, it does not have the great pool area like the surrounding hotels, but all you have to do is walk next door to have the elaborate pool area. Honestly, we thought we would miss the huge pool area and being pampered, but we did not at all. It was nice to be in a quiet area and left alone. The location is great. There are so many places to eat (Leilahni's was our favorite). The grill area at the Whaler is great if you want to cook (go to the fish market and get seasoned fresh fish to throw on the grill). The kitchen had everything we needed, except seasoning. The first day we were there we went to Walmart (by the airport) to buy groceries, it was not worth it. Go to the Safeway in Lahaina (get a Safeway card for free and save tons of money). I could go on, but I think you get the idea- The Whaler was nice, well located, clean, great staff- we will stay there again on our next trip!